Help Watch offers peace of mind when repairs are necessary, your service agreement covers RFT-provided servers, monitors, pendants/fobs, beacons, and other RFT-provided hardware.
Service Agreements for Help Alert and Exactrack
Taking Your System’s Pulse Every Day
Daily “health checks” are conducted by a dedicated remote monitoring specialist at RFT. We’ll monitor how your system is feeling on any given day and notify you if action is needed.
Minimize Repair & Maintenance Costs
Maintain your equipment to original manufacturer’s specifi cations and minimize repair costs, the protection packages provide discounted replacement parts and onsite repair services (excluding travel and expenses).
Build a Custom Service Agreement
Every facility is different. That’s why RFT will build a custom service agreement plan just for you. Change the frequency or remove any line item above. Ask about adding battery replacement service or a comprehensive system inspection, too!