Service Agreements for Help Alert and Exactrack

Let’s Work Together to Keep Employees Safe

Too much to do, too little time? Allow us to support your team with a HELPWATCH™ service agreement. We partner with you to make sure your HELP ALERT® or EXACTRACK® systems are working as intended.

Help Watch offers peace of mind when repairs are necessary, your service agreement covers RFT-provided servers, monitors, pendants/fobs, beacons, and other RFT-provided hardware.

Help Watch phone support 24/7 at RFT

Taking Your System’s Pulse Every Day

Daily “health checks” are conducted by a dedicated remote monitoring specialist at RFT. We’ll monitor how your system is feeling on any given day and notify you if action is needed.

Taking Your System’s Pulse Every Day

Minimize Repair & Maintenance Costs

Maintain your equipment to original manufacturer’s specifi cations and minimize repair costs, the protection packages provide discounted replacement parts and onsite repair services (excluding travel and expenses).

Minimize Repair & Maintenance Costs

Build a Custom Service Agreement

Every facility is different. That’s why RFT will build a custom service agreement plan just for you. Change the frequency or remove any line item above. Ask about adding battery replacement service or a comprehensive system inspection, too!

Contact Us to Get Started