For hospitality staff, the risk of assault is a daily concern. A public incident can negatively impact your hotel’s reputation and create uneasiness among staff. With HELP ALERT, you can provide employees with the peace of mind that, if they need it, help is on the way at the touch of a button.


Our Approach

HELP ALERT uses a real-time locating system (RTLS) to locate hospitality staff in need of assistance. By pressing a button on a small pendant, or panic alarm, HELP ALERT immediately and discreetly reports the pendant’s location to your security team.

HELP ALERT® Products


When a HELP ALERT pendant is activated, location information
is collected from the Wi-Fi network and Locator Beacons
placed around your facility. Within seconds the call for help is passed through a server to security-monitoring computers
and all available mobile devices. Security staff can then identify the pendant's exact location, even if the staff member is on
the move.

Locator Beacon

These devices enhance location accuracy by readily
providing additional known points of reference used in RTLS location calculations.* Locator Beacons can be placed strategically throughout your facility based on as its specific layout challenges. Configuration is based factors such as
square footage, visual barriers, critical access points and
incident history.
* When Locator Beacons are installed per recommendations, location accuracy of
8 - 12 ft. is often reported

software_alert situation


Powered by the advanced PinPoint RTLS (real time location system) platform, the system can be easily deployed using any existing Wi-Fi infrastructure, without having to add additional
Wi-Fi access points.

How Can HELP ALERT Benefit You?

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Leverage your existing Wi-Fi

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Use data to anticipate

dangerous situations

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Safeguard staff

The recent installation of panic buttons in all classrooms and public areas is a welcome addition to our multi-layered approach to crisis communications. We are thrilled to be on the ground floor as we implement this new system for the first time in an institution of higher education.
Dr. Jim KerleyPresidentGulf Coast State College

Learn More

Visit our Resource Library and learn more about how our products work.

Contact A Representative Today

Call us today to learn how your facility can be more secure with our
HELP ALERT pendants.

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