New Product
Help Alert®

NEW Help Alert® Staff Duress Wearable Pendant

The new Help Alert® Staff Duress Pendant gives nurses and clinicians a discreet, dependable way to call for help with a single press. It’s compact and lightweight while engineered and patented for reliable indoor/outdoor coverage, without relying on hospital Wi‑Fi, so your team has peace of mind from patient rooms to parking lots.

How the Help Alert® Staff Duress Pendant Makes a Difference

 

  • Smallest & lightest long-range pendant
    Comfortable to wear, easy to use, and purpose-built for clinical needs.
  • Independent of hospital Wi-Fi
    Proprietary beacons, hubs, and gateways deliver secure connectivity indoors and out, reducing cyber and reliability risks.
  • Discreet, one-press protection
    A discreet button triggers an alert; vibrations and LED feedback confirm the signal was sent and acknowledged, so staff knows help is on the way.
  • Real-time location (RTLS) with 3D-iD®
    Precise pin-point location can speed average response times according to data gathered from a participating Help Alert customer.
  • Built-in incident reporting
    Dashboards help track and analyze alerts by day, hour, department, location, and response time, supporting Join Commission compliance.

Why hospitals are acting now

  • The Joint Commission’s 2026 National Performance Goals elevate workplace violence prevention—requiring a formal program, training, reporting, and annual worksite analysis tied to accreditation.
  • Nearly 60% of healthcare workers worry about safety at work, and 79% have experienced or witnessed aggressive behavior, making WPV prevention tools a frontline priority.
  • In New York City, ~15,000 nurses walked off the job on January 12, 2026, citing staffing and workplace safety as core issues.

What nurses appreciate most

From nurse feedback, four features consistently stand out

  • Parking lot coverage for shift changes and late‑night commutes
  • Two‑way feedback (LED + vibration) that confirms the alert was sent and securities acknowledgement
  • Continuous tracking only after the press
  • Lightweight, wearable design

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Frequently Asked Questions

Does the pendant work outdoors?
Do we need to integrate Help Alert® with hospital Wi‑Fi?
How long does an alert take to send?
01
Does the pendant work outdoors?

Yes. Help Alert® can provide extended coverage beyond building walls using patented long‑range infrastructure.

02
Do we need to integrate Help Alert® with hospital Wi‑Fi?
03
How long does an alert take to send?