Ensuring your facility maintains its safety and security 24/7 is key.

Support teams are available for any concern, from daily use questions, to advanced, technical challenges.

24/7 Technical Support

Every system comes with free 24/7 technical phone support, available throughout the life of your system.

Contact Support

Nationwide Service Team

Our service team is just that: ours. Employed directly by RF Technologies, our factory-trained personnel are also backed by a team of engineering experts to help ensure the safety of your facility.

Remote Monitoring Support

Regular Inspections

Scheduled inspections ensure peak performance and maintain the continued, successful operation of your system. A comprehensive inspection includes a full system review:

  • Inspection of all hardware devices and wired connections
  • Network performance monitoring and diagnostics
  • Software updates (if applicable)
  • Comprehensive report with inspection details and recommendations

Add on a Protection Plan

Installer Support

Comprehensive installation manuals are provided with equipment shipments. Phone support and on-site installation support services is also available for third-party installers. 

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  • One mission:
    Keeping people safe

    Reliable, automated, and secure wireless safety solutions designed to protect...

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  • Streamlined Nurse and
    Emergency Call Stations

    Low-profile, UL compliant devices blend into any décor and provide visual...

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  • NEW Baby Check Solution

    Safe Place® Infant Security now includes Baby Check™. Know before even...

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  • Quick Response Plus
    Receives UL 2560

    Quick Response Plus®
    was the first fully wireless nurse call system

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  • RF Technologies Announces
    Quick Response Prime

    Quick Response® Prime is a reliable wireless
    nurse call solution designed...

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  • Are you relying solely on locked doors?

    A locked birthing unit alone no longer meets consumers' expectations for...

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  • Seattle's Initiative 124: Get in Compliance!

    Initiative 124 concerns the health, safety and labor standards for all...

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  • Are you relying solely on locked doors?

    A locked birthing unit alone no longer meets consumers' expectations for...

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  • Protecting Newborns from
    Hospital Abductions

    Don’t miss this real-world example of how
    Safe Place® Infant Security...

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  • Reaching out to Customers Impacted by the Hurricanes

    Thinking of our customers and the communities affected by the hurricanes. We...

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Are you an authorized installer, architect or contractor, or current customer?

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Western Connecticut Health Network chose RF Technologies’ Safe Place® to add a higher level of security for our patients. Safe Place® provides a proven product that is a good fit in our particular nursing environment. Eric Goodsell, Project Leader, Technology and Systems, Western Connecticut Health Network