Remote Monitoring & Diagnostics

24/7 monitoring of system operation to enhance performance and maximize uptime availability.

Remote Monitoring Services enable timely detection of hardware faults, device communication failures and radio frequency interference (RFI) issues.

Remote Monitoring Services include:

• 24/7 Remote System Monitoring
• Timely detection of system faults and RF Interference
• Remote diagnosis and analysis of problems
• Proactive notification and consultative recommendations when action is required
• Dispatch of Service Representative to site per Service Level Agreement
• In-depth analysis of system utilization
• Operational Trends
• Repetitive Patterns
• Comprehensive reporting to support regulatory compliance and accreditation

Remote Monitoring Services help you assure system integrity and reduce your total cost of ownership. Proactive recommendations help you optimize operational processes and focus training to specific needs.

High-speed VPN technology is employed to provide secure connectivity between the system server and RF Technologies’ Remote Monitoring Services.